FAQ - Questions & Answers


 

QUESTION: I have a new or slightly used wedding gown that I want to sell....
                       do you buy wedding gowns?
ANSWER:  NO, we DO NOT buy any new or used gowns of any kind from the public.

QUESTION:  Do you have catalogs available to mail?
ANSWER:  No, there are no catalogs available to be mailed.

QUESTION:  I do not live in near Rent A Bridal Gown, can I still rent a bridal gown?
ANSWER:  We do not rent to any bride that cannot pick up the gown in person.  Returning the gown can be shipped back.

QUESTION:  I do not live near Rent A Bridal Gown, Can I purchase a gown from
                        Rent A Bridal Gown  and have the gown shipped to me?
ANSWER:  Yes, you can purchase any gown from the website and we will ship the 
                      gown to anywhere in the USA.

QUESTION:
What are the prices of the gown rentals?
ANSWER:  $250 - $600

QUESTION: Who pays for the alterations?
ANSWER:  The customer pays for any alterations.  We are custom fitting the rental to your body.

QUESTION: Am I responsible for having the dresses cleaned after the wedding?
ANSWER:    NO.  

QUESTION: How many days do I get to keep the gown or dress for?
ANSWER:   2 days before your event and must be returned the next business day.  We do understand special circumstances.  

QUESTION: Is there a security deposit required at time of rental?
ANSWER:    Yes.  If all items are returned on time, the your deposit will be returned.
                        
QUESTION:  Do you accept major credit cards?
ANSWER:    YES.  Visa, Mastercard, Discover, Visa Check Card & Paypal for the rental fee only.

QUESTION:  Are other items available for rent besides wedding gowns?
ANSWER:    YES.  Bridesmaid dresses, Formal dresses, Petticoats, Bras, Veils, Tiara's, Shoes, Bouquets, Flower Baskets, Arches, Heart Arches.

QUESTION: What type of wedding gowns are in stock?
ANSWER:    From Formal to Informal, with and without trains & detachable trains.

QUESTION: What sizes do you have in stock?
ANSWER:    SIZES 6 TO 36.  Need larger than a 36 or as small as a 00... we can get that too!

QUESTION: Do you have any catalogs I can look at for my wedding gown, bridesmaid dresses, & headpieces?
ANSWER:    YES.  Sizes 00 to 36 are available. (Larger sizes available on selected wedding gowns & bridesmaid dresses.  All catalogs are in store only.

QUESTION: Are all of the wedding gowns white?
ANSWER:    NO.  We carry ivory, candlelight, diamond white, champagne.

QUESTION: What if I find the gown of my dreams, but my wedding is not right away?
ANSWER:    We will hold the gown, up to 5 months,  so that no other bride will rent your gown. A holding fee is required.

QUESTION: What if I see a gown in a magazine that I love?
ANSWER: Bring in your picture so that we can help you match or find something very close.

QUESTION: May I bring my child or children with me?
ANSWER:  NO.  We want to give you our undivided attention.  YOU DESERVE IT!  Children can be a  huge distraction to you and to other brides already in the shop, and this could be one of the largest decisions you will make in your life.  For a pleasant experience for all, please leave your children at home. Thank you for your understanding.

If we have not answered all of your questions, 
please email us or call during business hours.

  questions@rentabridalgown.com

 

 

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